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Frequently Asked Questions

• What is DMA?

  DMA, or Direct Memory Access, is a feature in computer systems that allows specific hardware devices—such as network cards, sound cards, or storage devices—to move data directly to and from the computer’s memory without the need for CPU involvement. This capability enhances data transfer efficiency and frees up the CPU for other tasks, leading to better overall system performance. DMA is especially valuable for high-speed data transfers and real-time applications.

• How can I tell if my system is compatible?

  You just need a motherboard that supports a PCIe slot and has an open slot available. PCIe slots are usually found below the graphics card. To verify compatibility, check your motherboard’s specifications or consult your computer’s documentation to confirm the presence of a suitable PCIe slot.

• Do you accept returns?

  Once the order has been shipped, it is non-refundable.

• Where do you ship from?

  We ship from the United States.

• How long does shipping usually take?

  We guarantee that your product will be shipped within 0-2 business days from the date of purchase.

• How long will it take for my order to arrive?

  After your order is shipped, the estimated delivery time will be provided by the shipping carrier. Shipping within the US typically takes 2-4 business days, while international shipping can take up to a week.

• Can I track my order?

  Yes, we offer tracking information for all shipped orders. You’ll receive a tracking number via email once your order is dispatched, which you can use to monitor your shipment’s progress on the shipping carrier’s website.